Comfort Control has been the reliable company for value cooling and heating in Suwanee, GA and the surrounding areas since 1992.
Read our reviews from Suwanee, GA to see how our craftsmanship, professional training and customer service has provided complete satisfaction for our heating and air conditioning services.
for Suwanee, GA
Marcia - Suwanee, GA
Vu provides outstanding service. He is a very thorough technician. He found several issues that needed to be corrected in my new house. I can always depend on him to look out for the homeowner’s best interest. I have been a Comfort Control customer for over 20 years in my old house and look forward to having them service the units in my new home.
Reliable service on time
CARL - Suwanee, GA
Great Thorough Service!
CARL - Suwanee, GA
Great service, great technician very thorough. I have confidence that we will have a smooth running system.
Never use any other company!
Jennifer - Suwanee, GA
This company is awesome. All staff are knowledgeable and nice. Prices are very reasonable! I really appreciated the cooler with cookies inside!! Kids love them!!
Emergency a/c service
JOHN - Suwanee, GA
Blower fan motor and transformer broke on (hot) Sunday afternoon. Contacted Comfort Control and they had a tech out within 3 hours. After short consultation of options tech made immediate repairs and had system up and running in a short time. Great service from a great company.
prompt, efficient service
WILLIAM - Suwanee, GA
We've been very happy with the new furnace/AC we purchased from and had installed by Comfort Control several years ago. And following a twice-per-year check/maintenance/service has kept everything running A-o.k.!!
STAN - Suwanee, GA
The Best Service ever!!
PETER - Suwanee, GA
Professional, straight to the point, knowledgeable, would recommend Vu to anyone that needs their system looked at.
Josh - Suwanee, GA
Great service, very helpful Technician
Lawrence - Suwanee, GA
Jennifer - Suwanee, GA
Vu was sent out to us after our home warranty company sent us 3 techs from 2 different companies. Vu was very through and explained everything and took pics. He showed us what the previous techs did and didn’t do. While we continue to still have the issue, Vu was great. Called company and you all have a tech in the way.
Latetia - Suwanee, GA
ROBERT - Suwanee, GA
Priya - Suwanee, GA
Brian - Suwanee, GA
Brennen - Suwanee, GA
Terrific service once again!
LIZ - Suwanee, GA
Tracey - Suwanee, GA
Very informative in helping us make decisions!!
BRANDY - Suwanee, GA
Mark was excellent. Very professional and personable.
Excellent overall service.
Karen - Suwanee, GA
Angelia - Suwanee, GA
We’ve been using Comfort Control for about three years. Service is great and all the reps are always consistent in their diagnosis. In addition they are great about adhering to our requests of shoe covers abd now with COVID, gloves and a mask.
ROBERT - Suwanee, GA
John does a great job and is always thorough and explains the results.
Howard - Suwanee, GA
Very thorough presentation, very personable. Took the time to answer any and all of our questions.
TOM - Suwanee, GA
Reese provided very professional and courteous service. Thanks!
yearly maintenance- air and heat
Changkook - Suwanee, GA
Completed diagnostic. Found condensate pump failed. Replaced pump got system running. Cooling s g. Pressures are good. Evap coil is clean. System cooling properly at this time.
No cool upstairs. Discovered system low on charge. Detected leak at indoor coil. Homeowner wants to just recharge for now and see what happens. Recharged system. System cooling at this time
Run new line set for both systems. Install line set cover for both new runs. Pressure test, evacuate, and recharge both systems. Due to the pitch of the roof and the new roofing, a boom lift will need to rented in order to access the high side of the home. The equipment rental cost isnâ€™t included in this estimate.
Thank you! Mark&Gavin
Sign2 CCI plan and complete 2 cooling pm check. Change both system filter, check drain and operations. Find upstairs Lennox system operating with low charge and Worn/pitted contactor , replace main electrical switch under manufacturer warranty and recharge system to manufacturer spec. Find main system 15 year old Lennox system operating with rusted evaporator coil, compressor start up stress and making noise. Install hard start kit and recharge system. System operating at this time.
No cool. Found system void of r410a, leaking at one of compressor terminals. Customer is replacing ac and coil. Customer put down $500 deposit. Deposit is non refundable. Jeff will schedule install of new equipment. Equipment comes with 10 years parts warranty and 2 years labor
Inspected accessible part of the line set. Only part, which is highly likely, for a roofing nail to punctuate the lines is inaccessible without removing drywall. Need to return to remove drywall to perform leak search or replace line set
No cool upstairs system. Customer have faulty heatpump capacitor for 13 year old Lennox system. Give customer estimate to repair but customer declined. Customer want to work with home-warranty For repair. System off at this time.
On site found condenser not operating. Secondary motor controller tested with no ratings. Found dirty blower wheel recommend to pull and clean. Recommend to add back up water safety. Recommend to add surge protection to both systems. Replaced secondary motor controller system is operating and cooling st this time.
Water leak. Discovered drain line running uphill. Cleared and supported drain line for proper flow. Recommend replacing entire drain line with code compliant pvc and supporting drain line up to code for proper drain efficiency. Homeowner want to wait on repairs
(2) - Remote Mounted High Intensity Ultraviolet C lighting systems with twin bulbs. (2) - Electronic Air Cleaners. These cleaners will attract and hold airborne particulates by positively charging them before they collect into a negatively charged media filter. Sign 2 cci plan and complete 2 cooling pm check. Find both Lennox system operating with in manufacturer spec. Find both system in attic need drain pan float switch and inline water protection to help prevent water leaks. Find both ac unit donâ€™t have starter kit, suggest starter kit to help improve start up and reduce load. Both system operating at this time. Help level upstairs ac unit at the outdoor. Cut and shorten pvc pipe run at condenser unit.
Cut lines to evaporator and welded in service port. Isolated coil and pressure tested. Also pressure tested line set. Discovered no pressure loss over 1hr of hold. Reconnected coil to line set replaced valve cores, pressure tested system again. Again system held pressure test. Pulled vacuumed and charged system. Systems cooling at this time
Completed install of new evap coil. Sealed air handler and re attached drain line. Pulled vacuum to 500 microns. Recharged system to 10 degree subcool per manufacturing spec. System cooling.
Replace downstairs evaporator coil under full warranty. Test and new Lennox evaporator coil operating normal. Complete 2 cooling pm check. Check drain and clean ac coil. Install union for upstairs drain line. Suggest starter kit for both cooling system to help improve start up and reduce load. Find up system missing in line water protection, suggest to install inline water protection. Find blower wheel dirty and suggest cleaning blower assembly. Give customer estimate.
Arrived on site found intermittent low voltage interruption due to a loose wire nut to one of safety switches. Tightened nut and checked other systems. No other issues present at this time
Completed diagnostic. Found evap coil leaking. Need to replace. Will cal pets store when they open to order part and call customer to schedule repair time.
3 system cool pm. Cleaned outdoor coils and checked all components. All electrical components tested within normal manufacturing spec. Discovered upstairs system with bad txv metering device. Recommend replacing coil. System also does not have drain line water safety or sufficient insulation in attic. None of the systems have compressor saver hard start kit to reduce stress on compressor and reduce energy consumption on start up which would extend the life of the systems. Basement system does not have drain line safety. Basement system and main level. Cooling at this time. Upstairs system cooling but not efficiently
No cool downstairs system. Check and find system low on charge and leaking at evaporator coil in basement. Find Lennox evaporator coil was replace 07/03/2019. Coil under warranty. Need to order Lennox Evaporator coil and comeback to install. Per Tom add charge so customer can have cooling while waiting for new coil. No charge for today visit.
Warranty service callback. Check and find downstairs condensation pump operating normal. Test pump and pump operating at this time. No charge to customer, tech was out on 07/29/2020. If downstairs condensation pump fail again, need to replace. System operating at this time.
No cool upstairs. Discovered system with extremely dirty outdoor coil. Tested all components. All components tested within normal manufacturing spec. Could not check refrigerant due to 410a locking caps have been installed and I do not have that key. Discovered system has no drain line water safety in attic to help prevent flooding in the case of common drain line clogs. Also more attic insulation is needed due to it being below the beams which is not enough for proper protection against heat gain through attic. Signed up for maintenance membership and cleaned upstairs outdoor coil.
Move tstat to baby room. Customer will seal hole on wall in hallway. New system operating at this time. Warranty with install. No charge to customer.
No cool main level. Find burnt condenser Trane fan motor. Customer need consultation visit.
No cool upstairs, check and find bad battery for tstat. Customer provided batteries and system operating at this time. Complete 2 cooling pm check. Change 2 dirty filter, check drain and safety. Find upstairs system missing in-line water protection. Find 23 year old carrier system operating with stress and high amp compressor but operating at this time. Find main level system 6 year old Lennox with low charge and needing hard start kit. Clean both AC coil. Suggest repair for Lennox system. Suggest safety for both system. Install 2 inline water protection and install 2 surge protection for ac unit. Recharge Lennox to manufacturer spec and install hard start kit. Both system operating at this time. Customer have $50 off coupon