Read our reviews from Sugar Hill, GA to see how our craftsmanship, professional training and customer service has provided complete satisfaction for our heating and air conditioning services.
Local Reviews
for Sugar Hill, GA
Great Friendly Service
Oscar - Sugar Hill, GA 30518
Response from Comfort Control Heating & Air:
Oscar, we are thrilled that you gave us a 5-star rating for your HVAC Service! Thank you so much!
Great help from all. Ricky great spotting the obvious!
Tom - Sugar Hill, GA 30518
Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent service
Angie - Sugar Hill, GA 30518
Great service. Tech knew his business
Taylor - Sugar Hill, GA 30518
Great service
SHELLEY - Sugar Hill, GA 30518
I cannot tell you how happy I am to have my ac working again! So many thx to the staff, Tammy and Jess for helping me get the quickest appt available. My tech, Jon was on time, very personable and did a very efficient job. It was nice to have met him and I will request Jon for any future issues.
Great Service. Awesome price
Emil - Sugar Hill, GA 30518
Jon was great. Very professional. Resolve the issue in no time.
Great guy!
Alex - Sugar Hill, GA 30518
Ty Fisher Comfort Control
Jim - Sugar Hill, GA 30518
Great
Great Service
ERIC - Sugar Hill, GA 30518
On time and very knowledgeable
Very Knowledgeable and Courteous
SHENQUE - Sugar Hill, GA 30518
Chris was extremely helpful and fixed our issue within minutes. Thank you so much Chris!
Excellent service
GEORGE - Sugar Hill, GA 30518
Came early for appointment as requested. Checked unit, corrected problem in a timely manner. Polite and professional.
Great service, very informative, lots of options
Angie - Sugar Hill, GA 30518
Great service, Awesome price.
Emil - Sugar Hill, GA 30518
My Technician (Jordan), was very professional and knowledgeable. Took care of my issue in no time.
Good job
John - Sugar Hill, GA 30518
Took the time to explain technical details and answered my questions, which I appreciated.
Jon gave great service, he was professional and personable
CHARLIE - Sugar Hill, GA 30518
Very knowledgeable and great customer care.
Adam - Sugar Hill, GA 30518
Great Service
Gary - Sugar Hill, GA 30518
Great service. Awesome price.
Emil - Sugar Hill, GA 30518
Very knowledgeable. Professional!
Great service. Awesome price.
Emil - Sugar Hill, GA 30518
Very knowledgeable, professional.
Great service
Samantha - Sugar Hill, GA 30518
Response from Comfort Control Heating & Air:
We strive for FIVE (5-star reviews, that is!). Thank you for allowing us to serve you.
Knowledgeable and Helpful
Samantha - Sugar Hill, GA 30518
Took time to explain
Response from Comfort Control Heating & Air:
Thanks for sharing your review with us and the community.
Good dependable service
KEVIN - Sugar Hill, GA 30518
As usual, Vu does a thorough job with a strong attention to detail. He is courteous and knowledgeable. He is a great representative of your company.
Same Day Diagnostics
JUAN - Sugar Hill, GA 30518
Jordan arrived in a prompt and courteous fashion to accurately diagnose my heating problem. He quickly ordered the Warranty part and had me back up and running within 48 hours of the initial service call. I have enjoyed Comfort Control's Elite Series products for the last 7 years, and look forward to many more years of reliable service and support.
Prompt and Great Service
ARLENE - Sugar Hill, GA 30518
Love an early appointment, prompt arrival by the technician, inspection thorough, and smooth. Thank you.
AWESOME TECHS & HIGHLY RECOMMENDED
Ivan - Sugar Hill, GA 30518
Today 11/12/202, I had the pleasure of meeting 2 gentlemen from Comfort Control Heating & Air . Jordan was the service tech that showed up to service the unit. He was very professional and knowledgeable . Jordan recommended that we upgrade to a newer unit since my old unit uses R-22 which has already been phased out. I agreed. So then he advised his dispatcher and had Garrett come out to give me a quote. He was very professional and suggested a couple of options that would fit into my budget . He then made a call to his dispatch and set up an appointment for them to come out the next day and do the complete install . I was very happy and my wife was too . I cannot thank them for their service to our community and an AWESOME group of highly reputable team . Thank You Tom! You have AWESOME personnel working for you .
Garrett G.
Air conditioner service check up. Clogged drain line.
james@comfortcontrolinc.com
No cool Buford. Found outdoor system was not turning on. Found plug was not plugged into terminals. Determined that a terminal was leaking and as the pressures built up it was forcing the plug off the terminals. Compressor needs to be replaced.
Jordan R.
Ac service in Sugar hill. Replaced main evaporator coil. System operation normal at this time.
Jordan R.
Ac service in Sugar hill. Discovered failed outdoor fan motor ON 21 year old system. Due to age of system replacement is HIGHLY recommended. Homeowner chose to replace outdoor fan motor. Replaced it and system cooling at this time.
Jordan R.
Ac service in Sugar Hill. Homeowner stated that zone system was not blowing downstairs while system was running. State that it started working again the next day. Tested system out and all dampers and system operating normal. Signed up for maintenance membership.
Jordan R.
Ac service in Sugar Hill. Discovered compressor terminal plug off compressor. Tested compressor and checked out at this time. Attached plug to compressor and system operation normal at this time. Spoke with Matt and he stated that compressor could be going bad or plug was just loose from the factory. Cannot condemn compressor at this time.
james@comfortcontrolinc.com
Customer is not home.
james@comfortcontrolinc.com
Maintenance sugar hill. Did a leak search on evaporator coil. Did not find any leaks. Filter is clean. Blower wheel is clean. Indoor capacitor is within range. Cleared drain line. No cracks in heat exchanger. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time.
james@comfortcontrolinc.com
Maintenance sugar hill. Changed filters. Did a leak search on both evaporator coils. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Outdoor capacitors are within range. Pressures on both systems are within range. Both systems are cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in sugar Hill. Found unit with no power at all. Main power was turned off at the switch. Customer as painters, painting in the area and could’ve turned the air conditioner off. System is cooling at this time. Blower wheel is good, evaporator coil is clean, pressures are Good.
Jordan R.
Ac service in Sugar Hill. Discovered loose wire. Repaired wire and system cooling at this time.
Jordan R.
Ac service in Sugar hill. Discovered clogged drain line. Cleared line and installed drain line water safety. Homeowner signed up for maintenance membership. System draining properly at this time.
Jordan R.
Ac service in Sugar Hill. Discovered system leaking refrigerant from evaporator coil, failed secondary controller and system needs compressor saver. Replaced secondary controller and installed compressor saver. Homeowner wants to wait on replacing coil and outdoor unit. Signed up for maintenance membership. System cooling at this time but not efficiently.
Jordan R.
Ac service in Sugar Hill. Discovered failed secondary controller. Recommend installing comp Saver to reduce stress on compressor. Replaced secondary controller and homeowners signed up for maintenance membership. System cooling at this time.
james@comfortcontrolinc.com
Tune up sugar hill. Did a leak check on both evaporator coils. Did not find any leaks. Blower wheels are clean. Changed filters. Cleared drain lines. Both indoor capacitors were weak. I replaced both indoor capacitors. Pressures on both systems were good. Found on upstairs unit the outdoor capacitor was weak. I replaced that capacitor. Both systems are cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Sugar Hill. Indoor unit is running but not the condenser. Outdoor unit had a bad secondary motor controller. Part is fully covered under warranty. Blower wheel is clean, evaporator coil is clean, customer changed filter, and drain line looks good.
james@comfortcontrolinc.com
Customer recently had their walls painted. Painters took AA batteries out of the thermostat and there is no RC wire connected. Replaced batteries and system began operating properly. Also replaced two 16x25x1 filters while here. Signed up for maintenance, need to come inspect furnaces in the fall. Thank you for choosing Comfort Control INC.
Jon F.
Water leak sugar hill. Completed diagnostic. Found drain line and condensate pump completely clogged. Cleared out drain line. Cleaned out pump and cleared tubing going outside. Tested pump and it emptied. Tested system and it is cooling. System is very old and may need to be replaced soon.
Jon F.
No cool sugar hill. Completed diagnostic. Found systems working and cooling good at this time. Customer had cleared drain lines and emptied pan himself. Float switches re installed correctly. Systems cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Sugar Hill. Found condenser fan motor running the opposite direction. Making air come from the top and blow out the sides. Also found new capacitor with wiring installed wrong. Had to rewire outdoor unit. Pressure are good at this time, system is cooling at this time.
Jon F.
No cool sugar hill. Completed diagnostic. Found evap coil leaking Freon. System is under parts warranty. Ordered coil from Gainesville Mingledorff’s. Will be ready to pick up Tuesday.
james@comfortcontrolinc.com
System is a couple pounds low on R-22 refrigerant, target subcool is 17° and we are at 7°. Mr. roper noted that system runs a lot without shutting off, system is a 2001 carrier condenser. Evaporator coil is in very bad condition. Customer wants $70 per pound of R-22, cannot honor that price. If customer would like to move forward with repair then give us a call at (770)203-1600.
Jordan R.
Actually service in Sugar Hill. System operation is normal and cooling properly with a 22 degree split in temperature entering and exiting system. Vents are covered and restricting airflow. Advised homeowner to move all furniture away from vents and open bedroom doors for better air circulation as the only return is in the living room. System cooling at this time
Jon F.
Confirmed coil is leaking and need to get in for on coil ordered manager will give customer a call tomorrow. Charged system to decent pressures to keep them going.
Jordan R.
Ac service in Sugar Hill. Discovered system operation normal but with clogged filter cause system to freeze up. Advised homeowner to changed filter every 1-3 months.