Local Reviews
for Norcross, GA
Amazing
GEORGE - Norcross, GA 30093
Always great service
MEREDITH - Norcross, GA 30092
Have used Comfort Control for 8 years and always satisfied with the service.
Great service
Eran - Norcross, GA 30092
Always very thorough, knowledgeable and courteous would recommend highly
Response from Comfort Control Heating & Air:
Thank you for the wonderful review and for taking the time to share your feedback.
Yearly Furnace Maint
MARTHA - Norcross, GA 30092
Reece was professional, courteous and a Star Wars geek like me.
Great service!
MEREDITH - Norcross, GA 30092
Had a large install of new ductwork and insulation. Guys were great, super nice, and accommodating. Very pleased.
A Company I Can Trust
T Company - Norcross, GA 30093
Love having a company that I can trust. James went through all our systems, made a few minor repairs, and gave us some suggestions. All completed in just a few hours. Awesome company.
Great service
MEREDITH - Norcross, GA 30092
Very nice young man.
Brad - Norcross, GA 30092
Did a great job of going over everything and giving the system a thorough check.
Great service!
ED - Norcross, GA 30092
Great job by our technician, Mark. Kept in touch about arrival time. He was prompt, professional and efficient. He made the necessary repair, checked everything and made sure he had answered all our questions.
2020 Summer service
KAREN - Norcross, GA 30092
Thou I did not appreciate the nasty notice saying my maintenance agreement had expired Voo was polite, professional, efficient and personable.
A/C Scheduled Maint
MMM41 - Norcross, GA 30092
I’ve always requested Vu when scheduling my yearly a/c and furnace maint because he’s professional, honest, skilled at what he does and very friendly. I wish there were more appliance techs like him.
Honest service
KEELEY - Norcross, GA 30092
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Great service
MEREDITH - Norcross, GA 30092
Always a pleasant experience having Comfort Control our for routine service on our heating and air units.
Great, friendly
DIANE - Norcross, GA 30092
He did great
Leketa - Norcross, GA 30093
Quick resolution to multiple problems with furnace
KEELEY - Norcross, GA 30092
Great service
Shannon - Norcross, GA 30071
Fast & efficient
Great svc
DIANE - Norcross, GA 30092
Always professional & keeps you informed.
Great service
MEREDITH - Norcross, GA 30092
Always happy with our service from Comfort Control.
Great services and friendly technician
KIM - Norcross, GA 30092
Great Work Once Again!
BERNIE - Norcross, GA 30092
I always ask for a Vu to handle my service calls because of his workmanship and his honesty.
Service you can trust
DD - Norcross, GA 30093
It's great to have a company that you can trust to diagnose your problem and offer reliable solutions. Thanks Comfort Control!
New evaporator
BERNIE - Norcross, GA 30092
Our evaporator coil started leaking. Vu diagnosed the problem promptly, created a temporary system to collect the leakage in a bucket, and created quotes for 3 options to fix it. For several reasons, we decided on the least expensive solutions. Vu came yesterday as scheduled and made the repairs and cleaned up in a very expeditious and professional manner. When completed, he showed me his work and how he improved the piping input, casing for the coil, and modifications of the interior of the unit to help prevent mold. He also told me that the new coil not only worked with the old refrigerant as quoted, but could be flushed and used with used with the newer refrigerants when and if needed. It is always evident that he takes pride in his work, knows what he is doing, and understands customer service while also promoting his company. I will always request Vu to perform my service.
Leaking AC Unit
BERNIE - Norcross, GA 30092
Yesterday Vu came to our house to check out a leak in our basement. I always request that he be assigned our service calls because of his knowledge and customer service. He found the leak to be a rack in the evaporator coils of our A C unit. He then created a baffle that diverted the leak so that it could be collected into a bucket rather than puddling on our floor. After that, he searched for the availability for replacement parts and created three different options to correct our problem.
Great service
Eran - Norcross, GA 30092
Our technician was very prompt and highly intelligent and would definitely recommend you guys. Our tech’s name was Vu Tran. You’ve earned a Loyal customer. Thanks.
Christian S.
hvac maintenance. customer scheduled air conditioning maintenance visit ahead of spring/summer months. Investigated the system, noticed there were a few things that needed to be corrected and did so. Filter was very dirty, advised customer on importance of regular filter replacement.
Eric R.
Upstairs 16 seer 3 ton single stage AC system 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime furnace replacement heat exchanger warranty Supply plenum Return plenum High flow registers for the master bathroom and sons room
james@comfortcontrolinc.com
System was frozen up upon arrival, suction line was freezing throughout the basement as well as towards the compressor. Upon further inspection i found the indoor coil to be thawed out, leak searched coil and found leak on capillary tube on the far bottom left of coil. Oil spillage has caused a lot of corrosion on this point. Megged out compressor and compressor is starting to go, within the good parameters (700 range) but still under 1000. No warranty on coil. Jeff will be out today between 5-7 to give both estimates. Outdoor coil is 100% clogged in some areas.
james@comfortcontrolinc.com
A/c diagnostic in norcross. Indoor unit is running but not the condenser unit found bad secondary motor controller. And also blower wheel is dirty and needs to be cleaned.
james@comfortcontrolinc.com
A/c diagnostic in Norcross. Found system not running nest thermostat had a code E73 no power to red. Found drain line was clogged activating safety switch. Shutting system down. Flush drain line and cleaned safety switch cup. System is cooling at this time. Refrigerant pressures are good.
james@comfortcontrolinc.com
Maintenance norcross. Indoor capacitor is within range. Filter is clean. Did a leak check on evaporator coil. Did not find any leaks. Pressures are within range. Outdoor capacitor is very weak. Recommend replacing the capacitor. Blower wheel is very dirty and cutting down on air flow. Recommend having that cleaned.
Jon F.
Maintenance norcross. Completed maintenance on 2 systems. Changed both filters. Cleared drain lines. Upstairs blower dirty. And cap is slightly weak. Both systems have good pressures but running on r22 Freon that has been working based out. Systems cooling at this time. But recommend replacing due to age and efficiency
Jordan R.
Ac service in Norcross. Upon arrival blower not coming on. Took door off to test which cycled power. Now blower is working. Homeowner wants to wait on replacing motor or board. If happens again will replace furnace
Jon F.
Maintenance norcross. Completed maintenance on 2 systems. Both 10 years old. Main floor evap coil 3 years old. No leaks in coils. Blowers clean. Filters ok. Cleared drain lines. Electrical components inside and out are within range.
Jon F.
Maintenance norcross. 18 year old system. Checked coil for leaks. Found none. Blower is dirty no water safety. All electrical components are working. Pressures are good. System running r22. Replaced faulty thermostat. Renewed maintenance plan.
Jordan R.
Water heater repair in Norcross. Discovered bad gas control valve. Drained water heater. Removed valve and switch out with new one from Apex Supply. Water is not dirty. Bath tub gives tint look to water. Water heater operational at this time
Jordan R.
Ac repair in Norcross. Replaced furnace control board.
Jordan R.
Ac repair in Norcross. Discovered intermittently failing furnace control board. System also has no drain line water safety or compressor saver on system. Recommend repairs and routine maintenance. Homeowner has chosen to replace furnace control board under parts warranty only. Ordering part and will call when part is in to schedule
Jordan R.
Ac repair in Norcross. Discovered system with failed outdoor secondary controller. Replaced under full warranty. System cooling at this time.
Christian S.
Two system cooling maintenance in norcross. Arrived on site, checked filter and cleared drain line, checked electrical connections, amp draw, capacitance, checked condenser coil and refrigerant pressures. Found both systems with weak blower motor capacitors, replaced, and only one form of water safty. Recommend installing surge protector to each piece of equipment, secondary water safty switch to each evaporator coil to prevent water damage to electrical systems and compressor assist kit to each outdoor unit to prolong the life of the compressor. Both systems are operating normally at this time.
Jordan R.
Ac repair in Peachtree Corners. Discovered power switch off to main level furnace. Homeowner signed up for maintenance membership. Performed maintenance on 2 systems. Discovered both systems with weak compressor starters, upstairs system main electrical switch buzzing which is a sign of failure, both systems could use a duct cleaning and surge protection. Systems cooling at this time. Homeowner moved forward with all repairs. Replaced compressor starters, upstairs main electrical switch and installed surge protection for outdoor units. Need to call and schedule duct cleaning for both systems.
Jon F.
Gas vale & Burner replacement norcross
Jon F.
Water heater norcross. Completed diagnostic. Found thermal couple not holding flame even after cleaning. Need to replace assembly. Will call back tomorrow when we know pricing.
Reece W.
Ac diagnostic in Norcross, Georgia. Upstairs system. Found furnace door to have come loose. Set door back into place and restored power. Found blower capacitor to be weak (5 mfd). Found electrical pitting present on main electrical switch. Replaced main electrical switch and blower capacitor for upstairs system. System is cooling at this time.
james@comfortcontrolinc.com
7 system ac maintenance in Norcross. Checked mechanical and electrical components. Changed filters. Cleared drain lines. System 1 for the front office has a weak blower motor capacitor(7.5) recommend replacement. System 2 and 3 have weak capacitors(7.5/7.5) recommend replacement. UV bulb on system 4 is blown, recommend replacement. System 7 has a worn and pitted contactor, recommend replacement. Replaced recommended blower motor capacitors, replaced Apco 2 year bulb and contactor for Payne outdoor unit. Systems are operating at this time.
Christian S.
No cool in norcross. Arrived on site, found mini split to server room not keeping up. Found system low on charge and condenser coil clogged. Cleaned condenser coil and re-charged unit with one Lb of r410a refrigerant. Recommended replacing equipment due to leak and age. Unit is operating at this time.
james@comfortcontrolinc.com
Ac maintenance in norcross Ga, one system. Checked all electrical and mechanical components. Everything is functioning as they should at this time. Found found hard start kit for ac condenser to be in bad condition recommend replacing. Also found disconnect box to be in bad condition. System cooling at this time.
Reece W.
Ac maintenance in Norcross, Georgia. One system. Changed filter. Tested mechanical and electrical components, found very weak dual capacitor (30/5 mfd). System is very old. Due to age and condition of system, recommend upgrading it to a more reliable, more efficient system. Customer just wants to replace capacitor for now. Replaced capacitor. System is cooling at this time.
james@comfortcontrolinc.com
2 system tune up in Peachtree corners. Changed filters. Checked mechanical and electrical components. Found upstairs furnace to have a weak blower motor capacitor(5). Found upstairs furnace to have a dirty blower wheel, recommend pull and clean service. Found upstairs evaporator coil rusted and corroded and likely to leak. Found upstairs condenser to have weak dual capacitor(35/5) recommend replacement. Found downstairs furnace to have very dirty blower wheel, recommend pull and clean service. Recommend overflow protection switch for downstairs furnace drain line. Cleaned outdoor units. Replaced blower motor capacitor and dual capacitor for upstairs unit under parts warranty. Systems are operating at this time.
james@comfortcontrolinc.com
Ac maintenance in norcross Ga, one system. Checked all Electrical and mechanical components. Changed filter pad for the furnace. Ac condenser is from 2002, rusted and fin damage . Recommend upgrading to a more reliable more and sufficient equipment. Found contractor to have electrical Arching present. Found condenser disconnect box to be in bad condition. System is cooling at this time.