Read how we provide top quality cooling and heating practices and continue to earn five star reviews in the Gainesville, GA area.
Local Reviews
for Gainesville, GA
Failure
Larkin - Gainesville, GA 30506
Sent separate for your info
Fall maintenance was excellent
Stewart - Gainesville, GA 30506
I had two units tuned up for the fall. Work was done professionally and efficiently. Couldn’t ask for a better service call.
Response from Comfort Control Heating & Air:
Stewart, thank you so much for the 5-star review for you HVAC Fall Maintenance! We will be sure to share your kind words with our team!
Great service
Brenda - Gainesville, GA 30507
Response from Comfort Control Heating & Air:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great Service and very courteous.
Wayne - Gainesville, GA 30501
Very good experience.
Response from Comfort Control Heating & Air:
Thanks for sharing your review with us and the community.
True service!
Demetrice - Gainesville, GA 30501
Jon was polite and friendly. He arrived on time and was also patient with me.
Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Great
Don - Gainesville, GA 30507
Very good. Knowledgeable, explained well. Well pleased w/job. 👍
Response from Comfort Control Heating & Air:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
James
DON - Gainesville, GA 30501
wonderful responsive good job
Response from Comfort Control Heating & Air:
Your kind words mean a lot to us. Thanks for leaving such a positive review!
Excellent customer service!
BILL - Gainesville, GA 30504
Alex was awesome. A respectful young man. Was on point!
Polite and efficient
David - Gainesville, GA 30501
Professional
Awesome service. Very knowledgeable technician!!
Catherine - Gainesville, GA 30504
Excellent job!
David - Gainesville, GA 30501
Polite and conscientious.
Great
Victoria - Gainesville, GA 30506
The 2 guys that did the install were great
Great service as always
RONALD - Gainesville, GA 30501
Comfort control is always professional, on time and thorough in their assessment and recommendations to our HVAC system. Will continue to use them in our née home. 5 stars.
Great service always
JAMES - Gainesville, GA 30504
Jon is honest and always explains what has been done and the health of the system.
Great service & Technician
RONALD - Gainesville, GA 30501
CC is always very professional, thorough and polite. Nothing but 5 ⭐️‘S. Christian was top notch all the way.
Great service
Donnie - Gainesville, GA 30507
Appreciatead John's professional attitude.
Becky - Gainesville, GA 30507
Excellent work!
Beata - Gainesville, GA 30504
John came on time and fixed problems with our air conditioner. He answered all questions I had and he was very professional. In addition, he was very nice.
Great service
Steve - Gainesville, GA 30506
Pleasant knowledgeable young man
Clair - Gainesville, GA 30504
Great Service
Wayne - Gainesville, GA 30501
Very professional
Very impressive.
George - Gainesville, GA 30504
Reese had to deal with an entirely nee experience - dehumidifying an indoor pool - he handled it exceptionally well
Outstanding service and demonstrated understanding of hiw field of knowledge
George - Gainesville, GA 30504
Excellent service!
Kimberly - Gainesville, GA 30507
Jon was a great technician. He was very professional and he identified our issues quickly. I appreciate the text telling when and who would be coming to my house. I will definitely call Comfort Control for any future heating or air conditioning needs.
Response from Comfort Control Heating & Air:
Thank you for the great review. We count ourselves lucky for customers like you and look forward to working with you again in the future!
Great Service
Wayne - Gainesville, GA 30501
Very good
Response from Comfort Control Heating & Air:
Thank you for the 5 star review on your HVAC Service.
Christian S.
Furnace replacement. Customer's unit was only barely putting out heat anymore; was already over 10 years old. Completed furnace installation and tested system for proper operation, customer stated they could already tell a difference.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville, replaced indoor fan motor. System is cooling at this time.
Jordan R.
Ac service in Gainesville. Discovered failed variable speed furnace control board. Need to order and return to replace under warranty.
james@comfortcontrolinc.com
Tune up Gainesville. Did a leak search on evaporator coil. Did not find any leaks. Capacitor is within range. Compressor is good. Motor amps are within range. Drain line is clear. Pressures are within range. Package unit is within range.
james@comfortcontrolinc.com
Tune up Gainesville. Did a leak search on both evaporator coils. Did not find any leaks. Blower wheels are clean. Changed filters. Drain lines are clear. No cracks in either heat exchangers. Outdoor capacitors are both within range. Pressures on both systems are within range. Both systems cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville, changed pureairx filter. Filter was really dirty. Also showed customer how to replace filters. Checked system operation, system is cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville. Unit is a R22 system. Found a leak in the evaporator coil. System is low on refrigerant that can cost the unit to ice up. Customer was given a quote and he said he’ll think about it.
james@comfortcontrolinc.com
Tune up Gainesville. Customer had water leaking out of indoor unit. Found it was due to a clogged condensate trap. Water had backed up into drain pan and soaked the insulation. Replaced condensate trap. Changed filter. Blower wheel is clean. Drain line is clear. Did not find any leaks on evaporator coil. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville. Unit is located in the basement. Unit was off on the main switch, also found battery on thermostat put the wrong way, switch behind thermostat was set to electric heat instead of heat pump. And I also found two wires on the condenser installed wrong. Fixed problem, system is cooling at this time. Refrigerant pressures are good.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville. Secondary drain pan was full of water, condensate pump was dirty and also drain line. Cleared condensate pump and flush drain line. System is cooling at this time, blower wheel is clean evaporator coil is clean.
Jordan R.
Ac service in Gainesville. Discovered mini split with clogged filters and drain line. Also adjusted drain line for proper decline for draining. Checked system refrigerant charge and is within manufacturing spec. System operation normal at this time
james@comfortcontrolinc.com
A/c diagnostic in Gainesville. System is cooling at this time. Found big peace of plastic in the blower wheel making a loud noise. Blower wheel is clean, evaporator coil is clean, filter was changed.
james@comfortcontrolinc.com
Warranty Gainesville. Took pictures of indoor and outdoor units.
james@comfortcontrolinc.com
Maintenance Gainesville. Was not able to change filter because it is a specialty filter. Customer is going to order a new 20x25x5 filter and we need to reschedule to come back out and install for her. Cleared drain lines. Blower wheel is clean. Indoor capacitor is within range. Did a leak test on evaporator coil. Did not find any leaks. Outdoor capacitor is within range. Pressures are within range. System is cooling at this time.
james@comfortcontrolinc.com
Horizontal 80,000 btu C width furnace Supply plenum Return plenum Cut out section of ceiling for access
Jon F.
Need to order correct size mesh filters for pureair filter. Cage is 15 1/2 x 18 1/2. Mesh filter
Jon F.
Completed diagnostic. Found furnace failing. Blower is bad capacitor is weak. Control board failing and blower very dirty. Furnace needs to be replaced.
james@comfortcontrolinc.com
Tune up Gainesville. Cleared drain line. Blower wheel is clean. Filter is clean. Did a leak test on the evaporator coil. Did not find any leaks. Checked pressures, pressures are within range. Found weak outdoor capacitor. Replaced capacitor. System is cooling at this time.
james@comfortcontrolinc.com
Maintenance Gainesville. Changed filters. Found upstairs indoor capacitor was weak. I changed capacitor. Main level capacitor is within range. Both blower wheels are clean. Cleared drain lines. Outdoor capacitors are within range. Pressures on both systems are within range. Both systems cooling at this time.
james@comfortcontrolinc.com
Customer wants to install a stamp grill for Easier filter change out, quoted $188 for grill changeout. 14x20x1 grill. Customer is concerned about static pressure and if he needs another return duct installed, static pressure is low (.16) and another duct could be installed for system to cool efficiently. Quoted $279 for additional duct. Swapped condensate pump under warranty, pump was faulting.
Jordan R.
Ac service in Cumming Ga. Discovered failed condensate pump shut system down. Replaced pump and system cooling at this time.
james@comfortcontrolinc.com
Upon arrival Mr. Nelson noted that the upstairs didn’t seem to be getting great airflow, after further inspection I found the upstairs evaporator to be frozen due to a clogged filter from drywall work. Replaced 16x20x1 filter in system and turned on fan to melt the ice, also cleared drain line to prevent water damage in home. Will need to return on a later date to be able to test pressures. System should be left off for 8+ hours to fully melt the ice. Maintenance will be performed on both systems, technician that comes will need a 6’ ladder to gain access to the attic. Customer wants to look into duct cleaning once repairs are done. Thank you for choosing Comfort Control.
james@comfortcontrolinc.com
A/c diagnostic in Gainesville. Found nest thermostat with no power at all. Unit is in the attic. Power switch to the unit was OFF. Turn everything ON System is cooling at this time.
james@comfortcontrolinc.com
Thermostat is not transmitting voltage properly and short cycling the system, causing it to cut on and off sporadically. Thermostat will need to be replaced for this issue to stop. Customer has contentions with the new ducts and how they were wrapped, bare sheet metal is exposed on all 3 Y joints. Taped and masticed, will need to comeback to do one more tape wrap when mastic dries. Customer also had contention with condensate pump, stating that is didn’t seem to be allowing much water to pump, condensate pump is currently operating properly. Added cap for better p-trap pressure. System is currently holding a good charge ( 101 / 292 ) with a 8° subcool. Will need to come back out and re mastic.
Jon F.
No cool Gainesville. Found drain pan emptied of water. Drain line is clear. Changed filter. Found unit outside not running. Breaker was tripped. Reset breaker. System came on. All electrical components working within range. Amps are good. Reassures are good. System cooling at this time.