Read how we provide top quality cooling and heating practices and continue to earn five star reviews in the Duluth, GA area.
Local Reviews
for Duluth, GA
Great Service
MATT - Duluth, GA 30097
He came out quickly and diagnosed what he could.
Better Than The Last Time
Duluth - Duluth, GA 30096
No AC over the weekend. I thought it was due to the recent install of my furnace on Thursday (07/22). It was not. The problem was due to a competitor (Casteel). Casteel came out on 07/08 and left a valve open; which caused my compressor to stop running. The only issue with Comfort Control was they were originally going to charge me $233 in Freon plus $79 service call. I had told the tech that I would call Casteel and have them "fix the compressor". But Alex had already added the Freon. To his credit though; Alex merely charged me for the service call ($79). I thought that was fair. Called at 04:30pm Saturday (07/25). They were out by 2pm Sunday (07/26).
Mixed Feelings - Under Delivered Overall
Stephen Gsell - Duluth, GA 30096
I have too many things to say.....if you want to know more; call me at (404) 514-9482
Fantastic Service!
Cathy - Duluth, GA 30096
Jordan was very professional and knowledgeable. Showed up on time and did a great job!
Great service
William - Duluth, GA 30096
Very knowledgeable
Professional
Michelle - Duluth, GA 30096
Explained everything we needed to know
Great Service
Diandra - Duluth, GA 30096
The technician was professional and knowledgeable.. very good service
Polite, professional, knowledgeable
JESUS - Duluth, GA 30096
From the time I called to make the appointment and spoke with Jess to the time Chris left my place it was an awesome experience. Everyone, including Jeff, their Service Manager, we’re extremely polite, professional, and knowledgeable. I would not even consider using another HVAC company. Great job guys 👍🏼
Very knowledgeable Great service on time.
Alex - Duluth, GA 30097
We talk about problem I was having and how he was going to fix it.
Great service
ANA - Duluth, GA 30097
Great work
JIM - Duluth, GA 30097
Comfort Control Jus replaced my old HVAC system, we had excellent experience in the whole process. The team is very professional and friendly, demonstrated their high engineering skill and craftsmanship. BTW, the price is very attractive.
Very Informative
MARY - Duluth, GA 30096
Chris listened to my concerns and questions and gave thorough answers. He took the time to explain the results of the inspection and recommendations.
Reece is the best!
EVE - Duluth, GA 30097
Reece is always polite, professional, and efficient. He takes his time servicing the equipment and does a great job explaining how the systems are working and recommending repairs. I am disappointed there is now a surcharge to use credit cards. Spoke with my family and neighbors and the companies they use do not charge this fee. May re-consider renewing my contract which is unfortunate since I have always been very pleased with your staff and services.
Spring tuneup
HANK - Duluth, GA 30097
Very knowledgeable; polite and encouraged questions
Great service
XIAO - Duluth, GA 30097
Vu provides quality services. He explain the questions I asked very patiently and he is very professional.It was a great service.
Professional service
Hazeem - Duluth, GA 30097
Jordan came prepared, wore his mask and shoe cover. Did his inspection and Tuning. Clearly explained current and future maintenance list. Overall he is professional and courteous.
Friendly Team, great service
Patrice - Duluth, GA 30096
Reece always explains things and takes his time to do so. He’s worked on my unit a couple times before so it was nice to see yes I know your face.
quick fix
Dee-Dee - Duluth, GA 30097
service person arrived early (which was great). Fix heat and things working now. I went to bed with heat, and woke up with no heat--Woke up to 59 degrees. Called Comfort Control and they had repair guy out right away. Now I am warm and toasty 🙂
Response from Comfort Control Heating & Air:
So glad our heating repair service met you expectations! We are happy to help any time. Thank you for the amazing review!
Great service!
Nyasia - Duluth, GA 30096
Garrett was very nice and provided great service!
Quick & Efficient
Nyasia - Duluth, GA 30096
Vu got out here quickly and explained everything in detail. He took the time to answer all of our questions and he didn’t feel like a pushy salesman. Great customer service!
Great customer service!
ROSE - Duluth, GA 30097
Great service! Brian is a wonderful tech
ROSE - Duluth, GA 30097
Awesome Service
TRACY - Duluth, GA 30097
Vu Tran was just awesome! From the minute he arrived, he was a wealth of information. He made sure to explain the “why” of everything he did or recommended. He was great - start to finish!
Great service
TOM - Duluth, GA 30096
Average Service
GERARD - Duluth, GA 30096
Jeff S.
Provided maintenance for a residential customer. Performed a full system precision check-up on the air conditioning unit. Cleared the clogged condensate drain and replaced filters. The system is now ready to go for the summer.
Jeff S.
Replaced a HVAC system for a residential customer. Disposed the old system for them first. The new system will provide heating and cooling as it should, no matter the season. The customer was pleased with the service.
Eric R.
HVAC Replacement for a residential customer. Old HVAC was original to the house and the system was ready to be replaced. Flushed out the refrigerant lines and checked the new system was operating correctly.
james@comfortcontrolinc.com
Maintenance Duluth. Did a leak search on both evaporator coils. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Changed filters. Cleared drain lines. No cracks in heat exchangers. Compressors are good. Outdoor capacitors on both systems are weak. Recommend replacing those. Pressures on both systems are good. Both systems are heating/cooling at this time.
Eric R.
16 seer 4 ton AC and coil 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Supply plenum Return plenum Return air base Nest thermostat (free from the manufacture) High flow registers (this will free up restricted air to the upstairs level that needs it the most) Attic insulation (attic is grossly under insulated. This will cause substantial heat gain from the ceiling) Correct the return duct for proper air flow (remove the 8†ducts from the 14†run and reconnect then directly to the return plenum)
james@comfortcontrolinc.com
A/c diagnostic in Duluth. Indoor unit is running but not the outdoor condenser. Found a bad secondary motor controller. Checked both systems one is in the attic. Blower wheel is clean, evaporator coil is clean, drain line is good, changed filter. System is cooling at this time. 2nd unit is in the basement. Main level blower wheel is clean, evaporator coil is clean, drain line is clean, changed filter. System is cooling at this time.
james@comfortcontrolinc.com
Customer is concerned about yellow spot in grass, believes it to be stimulating from the HVAC system due to location of grass spot. Drain line ties into the washing machine drain and does not drain out by the unit, auxiliary drain is not draining currently due to no water being in pan. System previously had a refrigerant charge and staining may be caused by previous oil being spilt, customer is taking in soil sample to be able to tell what’s causing the grass to turn.
james@comfortcontrolinc.com
A/c diagnostic in Duluth. Condenser unit was making a loud noise. Unit was vibrating making the unit rattle. Readjusted condenser unit is not making any noise at this time. System is cooling at this time.
james@comfortcontrolinc.com
Install 12†Honeywell damper.
Jordan R.
Ac service in Duluth. Discovered failed 10†Honeywell damper motor. Homeowner has chosen to replace both 10†and 12â€. Will need to order and schedule repair when parts come in.
james@comfortcontrolinc.com
Zone damper is receiving voltage but not closing, 12†damper needs to be replaced. Quoted $290 for damper replacement.
james@comfortcontrolinc.com
Maintenance Duluth. Cleared drain lines. Changed filters. Both indoor capacitors are within range. Both outdoor capacitors are with range. Blower wheels are clean. Did a leak check on both evaporator coils, did not find any leaks. Pressures on both systems are within range. Both systems are cooling at this time.
james@comfortcontrolinc.com
16 seer 2 ton AC, Coil and Furnace 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime furnace replacement heat exchanger warranty Supply plenum Ecobee 3 10†Return in the hallway Basement unit. Replace and re-plumb the condensate pump. Move the pump to the right side of the unit, from the middle.
james@comfortcontrolinc.com
A/c repair in Duluth. Replaced indoor fan motor and blower wheel. System is cooling at this time.
james@comfortcontrolinc.com
Customer noted that they had someone add refrigerant to the system in May, system is severely over charged and going into a high pressure lockout. Adjusted pressures and subcool and system is operating properly at this time.
Jon F.
Diagnosed airflow issue. Needs more return and supply distribution re worked. Will send estimate for job.
james@comfortcontrolinc.com
A/c diagnostic in Duluth. Unit is completely iced up found indoor fan motor not running. Found blower wheel damage and fan motor with bent shaft.
Jordan R.
Ac replacement estimate in Duluth. Quoted replacement of upstairs system
james@comfortcontrolinc.com
A/c diagnostic in Duluth. System is cooling at this time. Thermostat was set to 69° how’s the temperature was 73° Customer says at nighttime thermostat will reach at 69°. Found extremely dirty filter restricting airflow. Blower wheel is clean, evaporator coil is clean. Condensate pump is working okay.
Jordan R.
Per jeff Need to send Gavin back out to repair kink in suction line at indoor coil. Need to cut out and replace kinked section
james@comfortcontrolinc.com
Casteel performed maintenance on system on July 8th 2021 And left schrader core open allowing refrigerant to expel from the system. Customer is calling casteel to resolve the issue.
james@comfortcontrolinc.com
2 stage variable speed 80% furnace
james@comfortcontrolinc.com
2 ton AC and Coil 10 year parts warranty Lifetime outdoor unit replacement compressor warranty
james@comfortcontrolinc.com
4 A/c maintenance in Duluth. 1st unit is in the attic. System is cooling at this time, changed filter, evaporator coil is clean, flush drain line, blower wheel is clean. 2nd unit is in the basement. Unit is for the basement. System is cooling at this time, flush drain line, blower wheel is good, evaporator coil is clean, changed filter. 3rd unit is in the basement. Unit is for the right side of house main level. System is cooling at this time, changed filter it’s pretty dirty, blower wheel is clean, evaporator coil is clean, flush drain line and condensate pump. 4th unit is in the basement. Unit is for the left side of house main level. System is cooling at this time. Blower wheel is clean, evaporator coil is clean, changed filters, flush drain line and cleaned condensate pump.
Jon F.
Maintenance Duluth. Upstairs and gym system working good. Upstairs has no water safety. Main floor is 27 years old and has failing blower wheel capacitor and dirty blower as well as no water safety. System needs to be replaced due to age and cost of repair.