Local Reviews
for Dacula, GA
Always Excellent
KATHLEEN - Dacula, GA 30019
We’ve been with Comfort Control since they were a 2-man operation, and have never regretted it. They are always prompt, and get the job done right. Unlike a lot of companies, they will also give you the lower cost option if there is one available. Highly recommend!!
Response from Comfort Control Heating & Air:
Kathleen, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great service
Roseanne - Dacula, GA 30019
Very sweet young man and quite knowledgeable and very efficient.
Response from Comfort Control Heating & Air:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Very pleased with everyting
Rob - Dacula, GA 30019
Sales process and installation was excellent. My installation manager, Rhonda, was very pleased. She is not that easy to please.
Response from Comfort Control Heating & Air:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Customer
Michael - Dacula, GA 30019
Did a good job. Professional
Response from Comfort Control Heating & Air:
Thanks for sharing your review with us and the community.
Great job!
Michael - Dacula, GA 30019
Techs were very professional. Would recommend them all day😀
Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Great Folks
KAT - Dacula, GA 30019
We’ve been with Comfort Control since it was a 2-man shop, and we have always been extremely pleased with the service. This time, we had an issue with a new WiFi thermostat. Alex came out and took a look. It was a wiring issue, not the thermostat. Re-wiring can be a big job involving holes in the ceiling with some companies. Alex said, “Since we are re-wiring, why don’t I move the thermostat so we do not have to put the holes in the ceiling and walls?” It was a perfect solution and I would much rather patch the one little hole where the thermostat was, instead of putting new holes and having to patch them.
Response from Comfort Control Heating & Air:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great Service
Sharanda - Dacula, GA 30019
pretty cool guy
Response from Comfort Control Heating & Air:
Thank you so much for taking the time to leave us a 5-star review!
Great service and price
Regina - Dacula, GA 30019
Great service and price. The gentleman was here for quite a while and did a good job. I signed up for a year service contract.
Response from Comfort Control Heating & Air:
We are so grateful for your 5-star review.
Well Done 👍
Michael - Dacula, GA 30019
Technician. Was knowledgeable and walked me through what was needed. Would use services again
Response from Comfort Control Heating & Air:
Thank you so much for taking the time to leave us a 5-star review!
Professional, polite and efficient!
Staci - Dacula, GA 30019
Reese was very professional and courteous.
He was very nice and polite. Arrived on time. And done an awesome job
Kathie - Dacula, GA 30019
Great service
Nate - Dacula, GA 30019
Proper Covid protocol.
ELAINE - Dacula, GA 30019
Service Tech was very respectful and curtious. He made me aware of issues of concern. However he did not wear a mask or had cover shoes when he entered the house. I have had other service people and followed covid protocol.
Excellent Service as Always!!
Leon - Dacula, GA 30019
Most dependable AC company I’ve ever dealt with! Christian does an awesome job and always offers solutions to improve the efficiency of our systems.
Greatest Service
DWAYNE/DARLA - Dacula, GA 30019
JON WAS AWESOME...VERY POLITE...NICE...HELPFUL AND GOT THE JOB DONE QUICKLY AND RIGHT!!
Great service. Great guy
JORGE - Dacula, GA 30019
GREAT SERVICE ! Reece Wilson
CHRISTINA - Dacula, GA 30019
Definitely I will recommend Comfort Control / Reece Wilson
Great service
Kailon - Dacula, GA 30019
Great Service and Deal!
ANDRES - Dacula, GA 30019
Jordan was very Professional and knowledgeable. Was on time and did a great job!
Great Service Rep
CURTIS - Dacula, GA 30019
Ty was super knowledgeable and nice. Extremely pleasant and made short work of the tune up and minor repair. Highly recommend Comfort Control and ask for Ty!!
Excellent service
Laura - Dacula, GA 30019
Very impressed with Chris and the character of the individuals on your team.
Mike - Dacula, GA 30019
Chris did an outstanding job. Very respectful high character individual. Honestly, since my 1st engagement with you many years ago i've been nothing but in impressed with the talent you have on your team. Chris is certainly no exception.
Excellent service
Chris - Dacula, GA 30019
James gave excellent service. They arrived on time, very respectful and worked diligently until the job was finished. We were prepared for a 4 hour installation and were surprised with 2.5. James explained everything about our new system and was very courteous. Thank you so much. I would recommend y'all Everytime!
Great tech
Katie - Dacula, GA 30019
Reece services our parents house, and possibly now ours since we moved and he always does a great job.
Ok service
LATOYA - Dacula, GA 30019
It was very easy getting an appointment.
Vu T.
Heating installation service call. Went out to a scheduled furnace installation at a residential home. The customer had decided at a previous maintenance service, that it was time for a heater replacement before the winter months. The old unit was removed and the new system was meticulously installed. The new furnace will be more energy efficient and reliable for the home.
Jordan R.
Fall furnace maintenance for a residential customer's furnace. Upon arrival, the system was carefully inspected for any issues. The flame sensor was very dirty so I thoroughly cleaned it. I also cleaned out the condensate pump. Went through the entire heating maintenance checklist. The system is now operating as it should for the customer and will be ready for the cooler months.
Vu T.
Furnace replacement service call. The old furnace was removed and the new, energy-efficient system was carefully put into place. Upon completion, the unit was tested to ensure proper performance. The system is running as it should for the home. The customer was pleased with the service.
Jordan R.
Performed regular furnace maintenance at a residential home. I cleaned the system, checked out all functionality and replaced filters. There were no issues found with the unit and it is working as it should for the home. The maintenance ensures that the system will be ready to go for the cold weather months.
Garrett G.
Provided air conditioning maintenance at a residential home. Upon arrival, the system was inspected for any signs of wear and tear or leaks. The unit's components were also cleaned and the air filter was replaced. The system was then ran to ensure it was cooling the home properly. The customer was pleased to hear that there were no issues found with their system.
Christian S.
Completed an air duct installation at a residential home. After meticulously installing the new ducts, we ran the air system to ensure the ducts were secure and there were no issues. The new ducts will reduce energy costs due to loss of air from the old ducts, and provide better air quality in the home. Scheduled annual duct cleaning with the customer before departing.
Eric R.
Residential customer was in need of ductwork replacement; their current system was very old. Went out to the home to perform the service. The old ductwork was removed from the home and disposed of for the customer. Installation of the new ductwork system was successful and will provide the home with an efficient system and lower utility bills.
Jon F.
Provided air conditioning maintenance for a residential customer. Upon arrival, inspected the system for any signs of wear and tear. Checked the refrigerant levels and replaced the filters. Tested the system to ensure proper operation before leaving. The customer was pleased to hear their system was running well and had no issues.
Christian S.
Provided air conditioning maintenance for a residential customer. Performed a tune-up on a Bryant system. Checked it for performance, cleaned it and replaced the filters. No problems were found. The system is operating well and is ready for the summer heat.
Mark S.
Went to inspect an air conditioning system that was not cooling properly. Discovered rust on the outside of the unit and the equipment in poor condition. Discussed solutions with the homeowner. An appointment was scheduled for a new HVAC installation.
Christian S.
Replaced an outdated HVAC system for a residential customer. Removed the old system for them. Installed a HVAC system that should help lower energy costs and provide the home with reliable temperature control. The customer was pleased with the replacement.
Christian S.
Provided summer maintenance for a customer's air conditioning system. Examined the system for any damage and changed the filters. The system is operating as it should and is ready for the summer heat.
Jordan R.
HVAC Replacement for a residential customer whose old system was outdated. Removed the old system for the customer. Made sure the new system was operating correctly and scheduled a future quality check.
Jordan R.
Ac service in Dacula. Discovered system leaking refrigerant from evaporator coil, coil drain pan rusted, furnace flue too large for current unit and has no reducer to make proper seal. Quoted full system
james@comfortcontrolinc.com
Maintenance dacula. Did a leak search on both evaporator coils. Did not find any leaks. The indoor capacitor to the main level is weak. Recommend replacing capacitor. Basement capacitor is within range. Both blower wheels are clean. Changed filters. Drain lines are clear. Basement outdoor unit has a weak capacitor. Recommend changing that one. Main level outdoor units capacitor is within range. Pressures on both systems are within range. Both systems cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. Customer didn’t answer the phone, left voicemail. Upon arrival to customers house I was there for 15 minutes knocking on the door and no answer.
james@comfortcontrolinc.com
Indoor shutoff switch had broken back plate not allowing proper voltage to transfer to the system, unwired switch and wire nutted wires together and now system is cutting on.
james@comfortcontrolinc.com
Basement Lennox unit not cooling. Found water in the emergency pan, condensate pump full of sludge and debris, drain line partially clogged, condensate pump safety switch not wired in, and system low on refrigerant due to a leak in the refrigerant circuit. Recommend replacing the system. The customer preferred to make repairs and correct charge. I explained to the customer that the refrigerant will leak back out. She understood and requested the temporary fix. I explained to her that if she opted to go with the replacement, I would credit her the cost of repairs towards the system, but that decision will need to made within 30 days. Clear water from emergency drain pan Clear drain line Clean condensate pump Replace filter Connect pump safety switch 2 pounds of r410a All above tasks are complete and the system is cooling for now.
james@comfortcontrolinc.com
Upon arrival the blower motor was making a whirring noise due to the high amount of water that was inside the system cabinet. Found R-22 leak in evaporator coil, system will need leak fixed to be able to recharge system. ••• Mr. Dambach wants to move forward with leak sealant and adding refrigerant to system and is fully aware that it is not a guaranteed fix. By signing the approval sheet Mr. Dambach will not hold Comfort Control liable if the refrigerant were to leak back out. With approval i am adding leak sealant to system and correcting the charge of R-22
james@comfortcontrolinc.com
Customer opted for and insisted on a leak sealer and recharge.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. System wasn’t cooling properly. Found really dirty filter Restricting airflow through the system not cooling properly. Changed filter, flush drain line. System is cooling at this time. House temperature is at 86° Thermostat is set to 76° System needs to run a while.
james@comfortcontrolinc.com
A/c check in Dacula. Added refrigerant R410A, evaporator coil has a leak. Still waiting for evaporator coil to replace it.
Jordan R.
Ac service in Dacula. Installed homeowner purchased thermostats. One is broken and the other was already registered to someone else so they were used. Re installed old thermostats.
james@comfortcontrolinc.com
Maintenance dacula. Evaporator coil on basement unit was frozen over. Thawed out the coil and did a leak search. Found a leak and that is why the coil is freezing due to low pressures. Recommend replacing coil under warranty. Blower wheel is clean. Changed filter. Cleaned out drain pan of water. Drain line is clear. Outside capacitor is within range. Did a leak search on main evaporator coil and upstairs evaporator coil. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Changed filters. Cleared drain lines. Outside capacitors are within range. Pressures are within range. Left basement unit off at thermostat so it doesn’t freeze again. Other two units are cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. Unit in the attic. Found filter really dirty, also found the blower motor controller was really weak. Changed part and filter system is cooling at this time. Customer is now a new member.