Local Reviews
for Dacula, GA
Always Excellent
KATHLEEN - Dacula, GA 30019
We’ve been with Comfort Control since they were a 2-man operation, and have never regretted it. They are always prompt, and get the job done right. Unlike a lot of companies, they will also give you the lower cost option if there is one available. Highly recommend!!
Response from Comfort Control Heating & Air:
Kathleen, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great service
Roseanne - Dacula, GA 30019
Very sweet young man and quite knowledgeable and very efficient.
Response from Comfort Control Heating & Air:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Very pleased with everyting
Rob - Dacula, GA 30019
Sales process and installation was excellent. My installation manager, Rhonda, was very pleased. She is not that easy to please.
Response from Comfort Control Heating & Air:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Customer
Michael - Dacula, GA 30019
Did a good job. Professional
Response from Comfort Control Heating & Air:
Thanks for sharing your review with us and the community.
Great job!
Michael - Dacula, GA 30019
Techs were very professional. Would recommend them all day😀
Response from Comfort Control Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Great Folks
KAT - Dacula, GA 30019
We’ve been with Comfort Control since it was a 2-man shop, and we have always been extremely pleased with the service. This time, we had an issue with a new WiFi thermostat. Alex came out and took a look. It was a wiring issue, not the thermostat. Re-wiring can be a big job involving holes in the ceiling with some companies. Alex said, “Since we are re-wiring, why don’t I move the thermostat so we do not have to put the holes in the ceiling and walls?” It was a perfect solution and I would much rather patch the one little hole where the thermostat was, instead of putting new holes and having to patch them.
Response from Comfort Control Heating & Air:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great Service
Sharanda - Dacula, GA 30019
pretty cool guy
Great service and price
Regina - Dacula, GA 30019
Great service and price. The gentleman was here for quite a while and did a good job. I signed up for a year service contract.
Well Done 👍
Michael - Dacula, GA 30019
Technician. Was knowledgeable and walked me through what was needed. Would use services again
Professional, polite and efficient!
Staci - Dacula, GA 30019
Reese was very professional and courteous.
He was very nice and polite. Arrived on time. And done an awesome job
Kathie - Dacula, GA 30019
Great service
Nate - Dacula, GA 30019
Proper Covid protocol.
ELAINE - Dacula, GA 30019
Service Tech was very respectful and curtious. He made me aware of issues of concern. However he did not wear a mask or had cover shoes when he entered the house. I have had other service people and followed covid protocol.
Excellent Service as Always!!
Leon - Dacula, GA 30019
Most dependable AC company I’ve ever dealt with! Christian does an awesome job and always offers solutions to improve the efficiency of our systems.
Greatest Service
DWAYNE/DARLA - Dacula, GA 30019
JON WAS AWESOME...VERY POLITE...NICE...HELPFUL AND GOT THE JOB DONE QUICKLY AND RIGHT!!
Great service. Great guy
JORGE - Dacula, GA 30019
GREAT SERVICE ! Reece Wilson
CHRISTINA - Dacula, GA 30019
Definitely I will recommend Comfort Control / Reece Wilson
Great service
Kailon - Dacula, GA 30019
Great Service and Deal!
ANDRES - Dacula, GA 30019
Jordan was very Professional and knowledgeable. Was on time and did a great job!
Great Service Rep
CURTIS - Dacula, GA 30019
Ty was super knowledgeable and nice. Extremely pleasant and made short work of the tune up and minor repair. Highly recommend Comfort Control and ask for Ty!!
Excellent service
Laura - Dacula, GA 30019
Very impressed with Chris and the character of the individuals on your team.
Mike - Dacula, GA 30019
Chris did an outstanding job. Very respectful high character individual. Honestly, since my 1st engagement with you many years ago i've been nothing but in impressed with the talent you have on your team. Chris is certainly no exception.
Excellent service
Chris - Dacula, GA 30019
James gave excellent service. They arrived on time, very respectful and worked diligently until the job was finished. We were prepared for a 4 hour installation and were surprised with 2.5. James explained everything about our new system and was very courteous. Thank you so much. I would recommend y'all Everytime!
Great tech
Katie - Dacula, GA 30019
Reece services our parents house, and possibly now ours since we moved and he always does a great job.
Ok service
LATOYA - Dacula, GA 30019
It was very easy getting an appointment.
Christian S.
Replaced an outdated HVAC system for a residential customer. Removed the old system for them. Installed a HVAC system that should help lower energy costs and provide the home with reliable temperature control. The customer was pleased with the replacement.
Christian S.
Provided summer maintenance for a customer's air conditioning system. Examined the system for any damage and changed the filters. The system is operating as it should and is ready for the summer heat.
Jordan R.
HVAC Replacement for a residential customer whose old system was outdated. Removed the old system for the customer. Made sure the new system was operating correctly and scheduled a future quality check.
Jordan R.
Ac service in Dacula. Discovered system leaking refrigerant from evaporator coil, coil drain pan rusted, furnace flue too large for current unit and has no reducer to make proper seal. Quoted full system
james@comfortcontrolinc.com
Maintenance dacula. Did a leak search on both evaporator coils. Did not find any leaks. The indoor capacitor to the main level is weak. Recommend replacing capacitor. Basement capacitor is within range. Both blower wheels are clean. Changed filters. Drain lines are clear. Basement outdoor unit has a weak capacitor. Recommend changing that one. Main level outdoor units capacitor is within range. Pressures on both systems are within range. Both systems cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. Customer didn’t answer the phone, left voicemail. Upon arrival to customers house I was there for 15 minutes knocking on the door and no answer.
james@comfortcontrolinc.com
Indoor shutoff switch had broken back plate not allowing proper voltage to transfer to the system, unwired switch and wire nutted wires together and now system is cutting on.
james@comfortcontrolinc.com
Basement Lennox unit not cooling. Found water in the emergency pan, condensate pump full of sludge and debris, drain line partially clogged, condensate pump safety switch not wired in, and system low on refrigerant due to a leak in the refrigerant circuit. Recommend replacing the system. The customer preferred to make repairs and correct charge. I explained to the customer that the refrigerant will leak back out. She understood and requested the temporary fix. I explained to her that if she opted to go with the replacement, I would credit her the cost of repairs towards the system, but that decision will need to made within 30 days. Clear water from emergency drain pan Clear drain line Clean condensate pump Replace filter Connect pump safety switch 2 pounds of r410a All above tasks are complete and the system is cooling for now.
james@comfortcontrolinc.com
Upon arrival the blower motor was making a whirring noise due to the high amount of water that was inside the system cabinet. Found R-22 leak in evaporator coil, system will need leak fixed to be able to recharge system. ••• Mr. Dambach wants to move forward with leak sealant and adding refrigerant to system and is fully aware that it is not a guaranteed fix. By signing the approval sheet Mr. Dambach will not hold Comfort Control liable if the refrigerant were to leak back out. With approval i am adding leak sealant to system and correcting the charge of R-22
james@comfortcontrolinc.com
Customer opted for and insisted on a leak sealer and recharge.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. System wasn’t cooling properly. Found really dirty filter Restricting airflow through the system not cooling properly. Changed filter, flush drain line. System is cooling at this time. House temperature is at 86° Thermostat is set to 76° System needs to run a while.
james@comfortcontrolinc.com
A/c check in Dacula. Added refrigerant R410A, evaporator coil has a leak. Still waiting for evaporator coil to replace it.
Jordan R.
Ac service in Dacula. Installed homeowner purchased thermostats. One is broken and the other was already registered to someone else so they were used. Re installed old thermostats.
james@comfortcontrolinc.com
Maintenance dacula. Evaporator coil on basement unit was frozen over. Thawed out the coil and did a leak search. Found a leak and that is why the coil is freezing due to low pressures. Recommend replacing coil under warranty. Blower wheel is clean. Changed filter. Cleaned out drain pan of water. Drain line is clear. Outside capacitor is within range. Did a leak search on main evaporator coil and upstairs evaporator coil. Did not find any leaks. Indoor capacitors are within range. Blower wheels are clean. Changed filters. Cleared drain lines. Outside capacitors are within range. Pressures are within range. Left basement unit off at thermostat so it doesn’t freeze again. Other two units are cooling at this time.
james@comfortcontrolinc.com
A/c diagnostic in Dacula. Unit in the attic. Found filter really dirty, also found the blower motor controller was really weak. Changed part and filter system is cooling at this time. Customer is now a new member.
Eric R.
Upstairs 3 ton AC and Coil 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Supply plenum
james@comfortcontrolinc.com
Compressor is bad, system will need a new compressor to be able to coil properly. Tested every possible component other than compressor and compressor is still over amping.
james@comfortcontrolinc.com
Capacitor had burnt terminal due to being very weak, replaced capacitor and system is cooling with a 20° temperature split. Please send invoice to Monroche27@hotmail.com.
james@comfortcontrolinc.com
Tune up dacula. Did a leak test on all three evaporator coils. Did not find any leaks. Changed filters. Cleared drain lines. Blower wheels are clean. Outdoor capacitors are within range. Pressures are within range. All three systems are cooling at this time.
james@comfortcontrolinc.com
Maintenance Dacula. Did a leak check on three evaporator coils. Did not find any leaks. Capacitors on all three indoor units are within range. All three blower wheels are clean. Filters are clean. Cleared drain lines. All three outdoor capacitors are within range. Pressures are within range on all three units. All three units are cooling at this time.
Jordan R.
Ac service in Dacula. Mini split drain fitting came loose and system wasn’t draining. Repaired drain line and system draining properly at this time.
james@comfortcontrolinc.com
Job completed per Jeff
james@comfortcontrolinc.com
Upstairs system is shaking very heavily due to insulation in the blower wheel, removed insulation and shaking stopped. Main level blower wheel is dirty and shaking due to improper balance, cannot fix without pulling blower wheel. No safety shut off switch In attic i case of overfill. Blew through condensate line union on main level system. Outdoor system for the main level is not turning on due to a bad capacitor, capacitor is swollen out the top. Replaced 35/5 MFD capacitor and system cut on. Pressures with system on are in fair condition with a 10° superheat. Contsctor and coil are in fair condition as well. Customer would like to replace within the next couple years but for now just wants repair done. Customer is also interested in adding ecobee thermostats to connect to his Alexa. Quoted $398 per thermostat with Alexa setup and install. Customer also wanted to know tonnage of systems, main level is a three ton system while the upstairs is a two ton system. System is cooling very w
Jordan R.
Ac service in Dacula. Replace blower motor and bracket. System operation normal at this time
Eric R.
3 ton 16 SEER system for Main 10 year parts warranty 10 year labor warranty Lifetime outdoor unit replacement compressor warranty Lifetime furnace replacement heat exchanger warranty