Auburn, GA has turned to Comfort Control since 1992 for professional cooling and heating repairs, installations and maintenance.
Check out these reviews and see how we deliver air conditioning and heating service that residents of Auburn, GA turn to us for again and again.
Local Reviews
for Auburn, GA
Powered by Nearby NowCustomer service Is impeccable
Tim - Auburn, GA
Vu is a pro in every area - I could not be more impressed.
Vu is a true professional
Tim - Auburn, GA
I would highly recommend comfort control everybody is extremely professional start to finish
Great Service
Richard - Auburn, GA
Jon is a great customer service technician. He took the time to answer my questions, was efficient, and professional.
Very thorough
Debbie - Auburn, GA
Jon was on time and performed the maintenance on both units and gave me a recap and also took pictures.
Stellar installation technicians
Mary - Auburn, GA
Can’t say enough about the exemplary service technicians that installed our unit Eric and Garrett were professional, knowledgeable and enthusiastic. They walked us through every aspect of the installation. Throughout their time at our home they kept us involved in their progress. Thanks to both technicians and for your employing such great employees.
Great
Mary - Auburn, GA
He was great. Thank you Garrett
Amazing Customer Service
ELIZABETH - Auburn, GA
Garrett definitely offers great customer service and is very personable and knowledgeable.
Great Service
Richard - Auburn, GA
Your technician was kind, professional, and displayed strong customer service skills. We appreciate his support and hard work this morning.
Excellent
Cynthia - Auburn, GA
Awesome Rep
Gregory - Auburn, GA
Awesome
Great experience and Customer Experience!
Richard - Auburn, GA
Very professional and knowledgeable technician.
Excellent service
Cynthia - Auburn, GA
Professional in every aspect of service
Great Service and good price
DON - Auburn, GA
Used for several years - Great Company Great Techs - know their business
Hard working professional
Richard - Auburn, GA
Top notch customer service!
Great Service! Very Professional Technician
Richard - Auburn, GA
Friendly, patient, transparent and knowledgeable representative.
Informing
Joseph - Auburn, GA
AC still not cooling.
Jackie - Auburn, GA
This is the first time we have used this company. I read the reviews and felt like I was making a wise choice. Our upstairs AC unit was not cooling and I called Comfort Control. I must say the person that answered the phone was very pleasant, as was the person named Vu that came out to look at our unit. Vu asked questions inquiring about all services/repairs we've had. I told him that we have had freon put in the unit before. We are very much aware that there was probably a leak somewhere. He first went into our attic and returned to tell me that there was a leak at the evaporator coil. I told him that we were not going to replace unit at this time but we are aware that we need to plan on doing that soon. He finally went outside to check the unit outside and informed me that it was 2 pound low on refrigerant. I told him to add the refrigerant. It started to rain(it really looked as if it was going to pour down any moment) and I noticed he was at his van. I asked if he filled the unit because it did not seem as if it had taken about 20 minutes, which is about how long he said it would take. He then came inside and told me that he was about to give me discount. Then he said that he was only getting about 30% pressure so he was going to waive the diagnostics fee. I asked him what does this mean when he says he is only getting about 30% pressure and he told me that I would only get temperatures about 78 or 79 during the day and maybe 75 at night. I told him that is the temperatures that the unit has been maintaining which lead me to call them. By this time it is pouring down rain. I was charged $299 for adding the refrigerant and the $79 diagnostic fee was waived. I am thinking it seems like he would have told me that he was only getting a pressure of 30% before he added the refrigerant considering it means the unit is only going to maintain 78 or 79 during the day. I certainly would not have him to add refrigerant if that is the case. I seems to me this should have been a situation where I pay a diagnostic fee and am told that my unit is not going to cool effectively. Vu was nice but, his conversation addressed everything except getting to a solution for why he was here. I certainly have not problem paying for services rendered but, something about this is not right. I gave the unit a day to see how it was cooling and sure enough, it was the same as before I called. I called the company the and requested to speak with someone. I have not heard from anyone as of yet. I think the next time I have someone doing work at my home, I will just make sure I watch everything they do. I do not want to say everyone at this company operates like this but just keep your eyes on whats going on.
Great service, calls on coming over same day.
Anne - Auburn, GA
Loved the quick service & same day when a disabled person lives in the home. Loved having three choices to help with any problems that the customer can choose of how to fix it
Great Service
DON - Auburn, GA
Knowledgeable Tech. Good service
Good Service
DON - Auburn, GA
Technician was knowledgeable, performed the required service requested, professional, and completed in a timely manor.
Great service, very thorough, and answered all my questions.
MARIANNE - Auburn, GA
Vu T.
Warranty service call in Auburn. Run new tstat wire and tstat to test equipment.
Vu T.
Service call in auburn. Run need 10†return run in living. Rewire system heatpump system to hard wire and not communication. Test and system operating at this time.
Vu T.
Service call in Auburn. Test Amana unit with Amana tech support. Reprogrammed outdoor board and setting.
Vu T.
Warranty service call in Auburn. Run new out tstat wire for heatpump unit. Test and system operating at this time.
Reece W.
Heat pump maintenance in Auburn, Georgia. One system. Changed filter. Tested mechanical and electrical components. Found electrical pitting present on main electrical switch along with slightly burnt wire. Found capacitor to be weak (40/5 uf). Found evaporator coil to be rusty, corroded and likely to leak. Found hard start kit to be out of manufacturers specs. Due to age and condition of system, recommend upgrading system to a more reliable and more efficient system. System is heating at this time.
Jon F.
Heating tune up auburn. Completed one system tune up on 9 year old air handler. System heating good. Blower and coil are clean. uV light working good. Filter good. Air flow is good. Safety switches all working. Capacitor for blower is weak and needs to be replaced. Ductwork is dirty and needs to be cleaned. Air handler missing surge protection. Heating refrigerant pressures within manufacturing spec. Electrical components in heat pump are within range. Signed customer up on maintenance plan. Customer will call back to schedule repairs.
Eric R.
Slide indoor unit back about a foot. cut and reconfigure hard duct, line set and drain line.
Vu T.
No heat in auburn. Service call back. No air in floral room. Open more air to supply more air to front of house to floralroom. System operating at this time.
Vu T.
No heat in Auburn. Service call. System making loud noise and not heating properly. Customer stated cool air at supply vent and and intermittently have hot air. Check and adjust airflow and increase air flow to master bedroom. Check charge and adjust charge at heatpump unit. Unit making noise due to charge not flow properly. Remove leaking valve core cap and replace with new. System operating at this time. Warranty service call.
Reece W.
Looked over duct rerouting options with Jeff. He will send quote to customer
Vu T.
Check system error code, did not detect problems at this time. No new code active. System operating.
Reece W.
Heatpump not heating in Auburn, Georgia. Found 15 year old system with bad compressor, weak dual capacitor and pitting on main electrical switch. System is also underneath a porch with not enough clearance to be code compliant. System needs to be replaced and outdoor unit needs to be relocated.
Vu T.
Service call in auburn. Find Amana heatpump unit lost signal 6 Time in 2 weeks. Customer have to Manually reset system 3 Time. Per amana tech support, ground control wire at one end. System operating at this time.
Jon F.
Heating maintenance auburn. Completed maintenance on 2 systems. Upstairs is 11 years old. System is heating properly. Customer replaced ductwork himself. Static pressure is good. Capacitor is good. Heat strips are good. Blower and evap coil clean. Basement is 17 years old. Has r22 Freon. Safety switches working. Evap coil clean but blower wheel dirty. Capacitor is also weak. Static pressure is good.
james@comfortcontrolinc.com
Completed heating maintenance in Auburn Georgia. Checked heating operation and heating integrity. Prepaid visit.
james@comfortcontrolinc.com
Adjusted 410A pressures and adjusted the blower speed to medium . System is heating at this time . Warranty in Auburn Georgia.
Christian S.
No heat in auburn. Arrived on site, found upstairs system short cycling die to warn flame sensor. Replaced sensor and tested system, unit is operating normally at this time
Vu T.
Replace Heatpump control board under warranty swap. Test and system operating at this.
Vu T.
No heat again for heatpump unit in auburn. Run new wire to outdoor unit. Collected for the float switch from last visit. Remove Honeywell tstat and replace customer ecobee tstat. System will operate for about 20 to 40 min and outdoor unit shut off with no error code and not Communicating with the indoor control. Need to check with Amana tech support and get new outdoor control board.
Vu T.
Install comfortNet tstat and install inline water protection. Test and system still not operating properly. Remove comfortNet tstat and install Honeywell 9000 WiFi tstat. Change wire for outdoor unit, tighten wire. System operating at this time. Customer will wait and see what Happen to system. Warranty service call. Not yet collect for repair
Vu T.
Sign 1 cci plan in auburn. Find control board not Communicating properly. Connect both air handler and heat pump control board. Warranty service call. System operating at this time. Need to schedule in spring of 2021 to do the AC maintenance. Need to schedule in the fall of 2021 to do the heating maintenance. Informed Customer about comfortnet thermostat For better control of communicating system.
james@comfortcontrolinc.com
Replaced board and programmed board system is now heating in Auburn Georgia.
james@comfortcontrolinc.com
Doing a leak search today . Found a leak on the small tubing on the reversing valve . I’m not able to braze and fix that joint due to the brass also yesterday the system showed signs of a internal restriction. With that leak being present and getting oxygen into the TXV valve it has most likely caused damage to the metering device. Would highly suggest replacing the outdoor heat pump system due to issues and the leak . Also recommend pulling a 500 micron vacuum. Also found a small leak on the shredder valve on the cap .
Jon F.
Heating maintenance auburn. Completed maintenance on 5 year old system. System is heating. Static pressure is ok coming in and out of system. It is restricted by coil and filter. Recommend getting better filter for less restriction and better filtration. Blower wheel is dirty which reduces air flow and puts strain on motor. Heat strips working good. System has no water safety in case of drain clog. Needs float switch and wet switch for protection from flooding. Signs of bacterial growth inside system. Needs UV light protection to kill bacteria as well as viruses in air that can cause harm to residents
james@comfortcontrolinc.com
Outside system was short cycling on and off rapidly. Flipped the system over to cooling to checked pressures and found the system is very low and tripping on low pressure lock out . Will come back tomorrow to complete a leak search .