Check out these reviews and see how we deliver air conditioning and heating service that residents of Auburn, GA turn to us for again and again.
Local Reviews
for Auburn, GA
Nice guy
Matt - Auburn, GA 30011
In and out. Polite made recommendations with no pressure. Nice work, love this company!
Great Service
Richard - Auburn, GA 30011
Great Service
Richard - Auburn, GA 30011
Customer service Is impeccable
Tim - Auburn, GA 30011
Vu is a pro in every area - I could not be more impressed.
Vu is a true professional
Tim - Auburn, GA 30011
I would highly recommend comfort control everybody is extremely professional start to finish
Great Service
Richard - Auburn, GA 30011
Jon is a great customer service technician. He took the time to answer my questions, was efficient, and professional.
Very thorough
Debbie - Auburn, GA 30011
Jon was on time and performed the maintenance on both units and gave me a recap and also took pictures.
Stellar installation technicians
Mary - Auburn, GA 30011
Can’t say enough about the exemplary service technicians that installed our unit Eric and Garrett were professional, knowledgeable and enthusiastic. They walked us through every aspect of the installation. Throughout their time at our home they kept us involved in their progress. Thanks to both technicians and for your employing such great employees.
Great
Mary - Auburn, GA 30011
He was great. Thank you Garrett
Amazing Customer Service
ELIZABETH - Auburn, GA 30011
Garrett definitely offers great customer service and is very personable and knowledgeable.
Great Service
Richard - Auburn, GA 30011
Your technician was kind, professional, and displayed strong customer service skills. We appreciate his support and hard work this morning.
Excellent
Cynthia - Auburn, GA 30011
Awesome Rep
Gregory - Auburn, GA 30011
Awesome
Great experience and Customer Experience!
Richard - Auburn, GA 30011
Very professional and knowledgeable technician.
Excellent service
Cynthia - Auburn, GA 30011
Professional in every aspect of service
Great Service and good price
DON - Auburn, GA 30011
Used for several years - Great Company Great Techs - know their business
Hard working professional
Richard - Auburn, GA 30011
Top notch customer service!
Great Service! Very Professional Technician
Richard - Auburn, GA 30011
Friendly, patient, transparent and knowledgeable representative.
Informing
Joseph - Auburn, GA 30011
AC still not cooling.
Jackie - Auburn, GA 30011
This is the first time we have used this company. I read the reviews and felt like I was making a wise choice. Our upstairs AC unit was not cooling and I called Comfort Control. I must say the person that answered the phone was very pleasant, as was the person named Vu that came out to look at our unit. Vu asked questions inquiring about all services/repairs we've had. I told him that we have had freon put in the unit before. We are very much aware that there was probably a leak somewhere. He first went into our attic and returned to tell me that there was a leak at the evaporator coil. I told him that we were not going to replace unit at this time but we are aware that we need to plan on doing that soon. He finally went outside to check the unit outside and informed me that it was 2 pound low on refrigerant. I told him to add the refrigerant. It started to rain(it really looked as if it was going to pour down any moment) and I noticed he was at his van. I asked if he filled the unit because it did not seem as if it had taken about 20 minutes, which is about how long he said it would take. He then came inside and told me that he was about to give me discount. Then he said that he was only getting about 30% pressure so he was going to waive the diagnostics fee. I asked him what does this mean when he says he is only getting about 30% pressure and he told me that I would only get temperatures about 78 or 79 during the day and maybe 75 at night. I told him that is the temperatures that the unit has been maintaining which lead me to call them. By this time it is pouring down rain. I was charged $299 for adding the refrigerant and the $79 diagnostic fee was waived. I am thinking it seems like he would have told me that he was only getting a pressure of 30% before he added the refrigerant considering it means the unit is only going to maintain 78 or 79 during the day. I certainly would not have him to add refrigerant if that is the case. I seems to me this should have been a situation where I pay a diagnostic fee and am told that my unit is not going to cool effectively. Vu was nice but, his conversation addressed everything except getting to a solution for why he was here. I certainly have not problem paying for services rendered but, something about this is not right. I gave the unit a day to see how it was cooling and sure enough, it was the same as before I called. I called the company the and requested to speak with someone. I have not heard from anyone as of yet. I think the next time I have someone doing work at my home, I will just make sure I watch everything they do. I do not want to say everyone at this company operates like this but just keep your eyes on whats going on.
Great service, calls on coming over same day.
Anne - Auburn, GA 30011
Loved the quick service & same day when a disabled person lives in the home. Loved having three choices to help with any problems that the customer can choose of how to fix it
Great Service
DON - Auburn, GA 30011
Knowledgeable Tech. Good service
Good Service
DON - Auburn, GA 30011
Technician was knowledgeable, performed the required service requested, professional, and completed in a timely manor.
Great service, very thorough, and answered all my questions.
MARIANNE - Auburn, GA 30011
Jordan R.
HVAC replacement for a residential customer. The old system was removed. Tested the new one to make sure it was operating correctly and it was. Scheduled annual tune-up to ensure continual quality performance.
james@comfortcontrolinc.com
Tune up auburn. Customer said upstairs was not cooling properly. Customer said air was leaking from the casing of the coil and patched with aluminum tape but condensation was not allowing tape to stick very well and was still leaking a lot of cold air. Found the problem to be the condensation was deteriorating the duct board that was surrounding the coil and causing it to leak cold air into attic. Recommend replacing coil and replacing supply plenum to steel casing for coil so no more leaks and replacing duct board supply plenum to sheet metal. Blower wheel is clean. Did not find any leaks on evaporator coil. Filter is clean. Drain line is clear. Outdoor capacitor is within range. Pressures on system are within range.
james@comfortcontrolinc.com
No cool in Auburn. Found unit was frozen from a failed bypass damper and dirty filter. Also found no water safety on the primary drain line. Changed filter and started system. When both zones are calling, the system pressures and temperatures are okay, but when only one zone is calling the suction side pressure and temperature falls to freezing temperatures. Recommend replacing 12†bypass and adding water safety to prevent future water damage from a clogged drain line. System a pound low on refrigerant 410a. Corrected charge.
Jordan R.
Ac maintenance in Auburn. Tested operation of 1 system all components tested within normal manufacturing spec. System cooling at this time. Recommend additional water safeties in attic
Jordan R.
Ac repair in Auburn. Discovered system frozen. Thawed system out and removed ice off of coil. Compressor over heated. Took top off system, took compressor jacket off and cooled compressor off with running water. Discovered system low on charge. Could not detect the leak. Which is most likely leaking from indoor coil. Recharged system. System cooling at this time.
Jordan R.
Ac repair in Auburn. Replaced compressor under parts warranty only. System operation normal at this time.
Jordan R.
Ac repair in auburn. Discovered clogged drain line for main level system and failed compressor for upstairs system. Cleared drain line and added drain pan treatment pad. Homeowner has chosen to replace compressor on upstairs unit but may change mind. Will order compressor from east coast.
Mark S.
A/C coil and condenser replacement in Auburn ga.
james@comfortcontrolinc.com
Complete system tune up, auburn ga. One system. Checked all electrical and mechanical components. Found blower capacitor to be reading 8.9/10. Found clean. Found evaporator coils to be in good shape. Refrigerant pressures are ok. Recommend installing inline water safety , and also adding surge protection to help protect home against power surges. All other functions are functioning properly at this time. System cooling at this time.
Christian S.
No cool in auburn. Arrived on site, found customer had installed a new air handler and HP themselves and wanted our company to complete the startup. Unfortunately we are not able to do so due to liability issues. Unit is not operational at this time
Reece W.
Ac maintenance in Auburn, Georgia. Changed filter provided by customer. Tested mechanical and electrical components, all in good shape. Refrigerant pressures are good. System is cooling at this time.
james@comfortcontrolinc.com
Ac maintenance in auburn Ga. One system. Checked all electrical and mechanical components. Customer provided filter.(13.5x24.5x1). Found static pressure to be high. Found all other functions to be operating correctly at this time. Found ac condenser without hard start kit. Recommend having to help compressor run smoother and last longer. Also recommend adding surge protection to help protect home against power surges. System cooling at this time.
james@comfortcontrolinc.com
2 system tune up in Auburn. Changed filters. Checked mechanical and electrical components. Found both blower wheels to be very dirty. Recommend pull and clean service. Found no form of water safety for either unit, code requires that there be at least one. Recommend pan float switch for both units. Found both blower motor capacitors to be weak and causing strain on the blower motor, recommend replacement(7.5 both). Temperature split for upstairs system is only 10. Found both evaporator coils to be very rusty and likely to be leaking. Found burnt and pitted contactor for downstairs and upstairs condenser, recommend replacement. Found weak dual capacitor on downstairs condenser, recommend replacement(35/5). Also found weak capacitor on upstairs condenser, recommend replacement(45/5). Recommend cleaning both condenser coils. Found upstairs unit to be low on R22. Due to the age and cost of repairing these systems I recommend upgrading to a newer and more efficient system at this time. Upst
james@comfortcontrolinc.com
No cool call in auburn ga. Found system in lock out mode. Reset system , system is cooling at this time. Informed customer about refrigerant levels.
Jon F.
No cool. Auburn. Completed diagnostic. Found system with outdoor tripped on high pressure. Reset and and ran for 20 min pressures stayed good. System cooling at this time.
Eric R.
Remove outdoor unit, Flush line set with RX-11, Replace bi-flow filter drier, While purging with nitrogen, Install new outdoor unit, Pressure test refrigerant circuit, Evacuate refrigerant circuit to 500 microns or below, Correct charge to factory spec.
james@comfortcontrolinc.com
Ac Maintenance, in auburn Ga. one system. Checked all electrical and mechanical components. Found all system functions to be working properly. Chemically cleaned outdoor ac condenser. System is cooling at this time.
james@comfortcontrolinc.com
Complete system tune up, in auburn Ga. one system. Checked all electrical and mechanical components. Found system to only have one form of water safety. Recommended having two. Found flame sensor to be weak. Checked ac condenser electrical components. System is running at this time.
Christian S.
No cool auburn. Arrived on site, found unit frozen. Will need to come back to assess. Turned system off to defrost
Reece W.
Hvac repair in Auburn, Georgia. Installed txv, pressure tested and flushed system with nitrogen, pulled vacuum to 496 microns, recharged system to 5 degrees subcooling per manufacture specifications and system is cooling at this time. Thank you so much for your buisiness today! If you were happy with today’s service, please give us a five star review on Google, and be sure to mention me, Reece Wilson, in your review!
Reece W.
Replaced evaporator coil. New coil did not come with metering device. Need to return to finish the job.
Reece W.
Hvac not cooling in Auburn, Georgia. Main level system (Lennox). Found system low on r410a with leak in the evaporater coil. Will order coil and return to replace coil under warranty. Added more refrigerant into system to get customer by.
Vu T.
Warranty service call in auburn. Replace 14†return duct run. Repair supply duct at air distribution box. Cut and remove damage duct. Check charge for heatpump unit still low charge. Heatpump operating at 38psi.
Vu T.
Warranty service call in Auburn. Run new tstat wire and tstat to test equipment.
Vu T.
Service call in auburn. Run need 10†return run in living. Rewire system heatpump system to hard wire and not communication. Test and system operating at this time.